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Job Overview

Program Manager

Job title: Program Manager
Contract type: Permanent
Location: Massachusetts, PR77NA
Reference: #2389
Contact name: Mark Ainscough
Contact email:
Published: 3 months ago

Job description

Job Title: Program Manager
Location: Massachusetts
Industry: Advanced Manufacturing
Salary: Competitive + Benefits

A full-service product development company based in Massachusetts, aim to provide the best experience and highest quality service to their clients in the conception, design, prototype, production and manufacturing of products.
This company truly believes that employees are the key drivers of success and they will receive competitive compensation and a benefits package, along with a lively, open, and fun work environment.

Position Summary

Reporting to the Head of Operations, the Program Manager will be a key member of the team, responsible and accountable for all projects related to high-fidelity prototype development.
These are frequently complex projects that include strict design criteria, high-quality standards and multiple manufacturing processes, from CNC machining to 3D printing.
The Program Manager will work closely with client R&D teams and internal production teams to ensure the success of prototyping projects by clearly defining and managing project scope, deliverables, schedule, budget and risk.

Primary Responsibilities:

Program Management:
Working closely with the department managers to manage backlog reporting, production scheduling and client delivery dates

Project Consultation:
Working with clients on new projects to provide guidance on best practices for design and manufacturing methods, and evaluating the fit between the customer’s requirements/expectations and the company's production capabilities.

Prototyping Project Quoting:
Managing the quoting process, working with clients to clearly define requirements, working with production teams to determine production costs and timing, and working with the sales team to develop the final pricing and proposal.

Client-Company Project Coordination and Communication:
Actively maintaining communication between the production teams and the client throughout the project.

In conjunction with their Primary Responsibilities, the Program Manager will be expected to lead the following activities:

  • Providing clear technical, quality and delivery requirements to the production staff for all prototyping projects

  • Conducting risk management meetings with production teams and project engineers to identify risks or challenges prior to acceptance of order.

  • Participating in project strategy meetings with clients and teammates from operations, sales and management

  • Creating and leading project recovery plans as necessary to ensure project success

  • Forging deep client relationships, including keeping them apprised of new manufacturing techniques and exploring new business opportunities


  • Excellent project management skills

  • Critical thinking and detail-oriented problem solving

  • Flexibility to manage multiple projects simultaneously

  • Bachelor’s degree preferred

  • At least five years’ experience in an engineering or manufacturing environment, including prior project management experience with manufacturing methods such as CNC machining, sheet metal fabrication, injection molding, 3D printing, vacuum forming, etc.

  • At least one years’ experience creating BOMs and cost estimates for new projects

  • At least two years experience working directly with customers

  • Proficient in using Computer-Aided Design software to read 2D and 3D models

  • Proficient reading 2D drawings

  • Proficient reading and interpreting Geometric Dimensioning & Tolerancing (GD&T)

Click apply or speak to Mark Ainscough for the full details at:

Phone: +44 (0)1257 244743

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